Kreyol Essence Helpdesk

Yes, of course! Connect with our friendly customer service team for any query&#x2014;from product recommendations to order information. Chat with us at the bottom right-hand corner of our website, or email us at <a href="mailto:customercare@kreyolessence.com" target="_new">customercare@kreyolessence.com</a>.&#xA0;We&apos;re here to help!

Yes, of course! Connect with our friendly customer service team for any query—from product recommendations to order information. Chat with us at the bottom right-hand corner of our website, or email us at customercare@kreyolessence.com. We're here to

Can I contact a member of your team?

Order Information

Can I make a change to my order?

What carriers do you use to ship products?

Do you ship internationally?

When Will I Get My Tracking Number?

Is there any way to receive products earlier?

I made a mistake in shipping address, can I change it?

I've placed my order, when should I expect to receive it?

Do you ship to Military Addresses?

Where is my tracking number?

I paid for 2-day shipping and I still have not received it. What are the next steps?

Route Insurance, how does it work?

Shipping Policy

Shipping Information

Can you use more than one Coupon Per Order?

What forms of payment do you accept?

Is my payment information safe?

Payment Information

What do I use for eczema, psoriasis or dermatitis?

I am suffering from male pattern baldness. What can I use to help with this?

Does Haitian Black Castor Oil have a strong odor?

Is Haitian Black Castor Oil effective on all hair types?

Can’t find your favorite Kreyol Essence products at a local store?

Do your products react to chlorine in swimming pools?

Why does my product look/smell/feel different?

Product Ingredient Label

Product Information

Where can I send sponsorship and/or product requests for upcoming events?

Do you offer wholesale or bulk discounts?

Wholesale Information

Where do I send my product(s) if it needs to be returned and what are the requirements?

What if I don’t feel safe sending you a copy of my ID?

Why am I getting ID verification request email?

How can I contact customer service?

Customer Service

Can I contact a member of your team?Updated 19 days ago