Information about your Kreyol Essence order.
To return your product, please contact [email protected] to initiate the return process. Once the return or exchange has been approved, an email will be sent to the email address on file with your return address label. *Products purchase
We value your security and our fraud verification team is here to make sure that your information is processed as securely as possible. We never keep your information and we are utilizing third-party verification services to ensure that your informat
If your shipping and billing address do not match, our fraud protection will flag your order and an identity verification email will be sent to you. We do this for your protection. We want to ensure your card was not wrongly used. We cannot fulfill
Yes, of course! Connect with our friendly customer service team for any query—from product recommendations to order information. Chat with us at the bottom right-hand corner of our website, or email us at [email protected]. We're here to
During checkout, you may specify that your order is a gift. Prices will not appear on the gift recipient’s packing slip. You may also enter a custom gift message during checkout.