Kreyol Essence Helpdesk

<p>We understand your excitement for a speedy delivery! However, Orders typically ship within 2 business days, and this timeframe begins once the shipping carrier receives your order from our warehouse, not from the time the order is placed. Global supply chain delays may extend delivery times. If your tracking shows delays, please reach out to the carrier directly for the most up-to-date information. . For added peace of mind, consider our<a href="https://kreyolessence.com/pages/route-insurance-protection" rel="noopener noreferrer" target="_blank">&#xA0;Route insurance&#xA0;</a>to protect your order throughout the delivery process.&#xA0;</p><p>Your satisfaction is our priority!</p>

We understand your excitement for a speedy delivery! However, Orders typically ship within 2 business days, and this timeframe begins once the shipping carrier receives your order from our warehouse, not from the time the order is placed. Global supp

I paid for 2-day shipping and I still have not received it. What are the next steps?

Shipping Information

Can I make a change to my order?

What carriers do you use to ship products?

Do you ship internationally?

When Will I Get My Tracking Number?

Is there any way to receive products earlier?

I made a mistake in shipping address, can I change it?

I've placed my order, when should I expect to receive it?

Where are my orders coming from?

Do you ship to Military Addresses?

Where is my tracking number?

Route Insurance, how does it work?

Shipping Policy

How do I qualify for AfterPay installments?

Can you use more than one Coupon Per Order?

Do I need a PayPal account to purchase from this store?

What forms of payment do you accept?

Do you charge sales tax?

Is my payment information safe?

Payment Information

Are your products tested on animals?

What do I use for eczema, psoriasis or dermatitis?

I am suffering from male pattern baldness. What can I use to help with this?

What do I use to promote hair growth?

Does Haitian Black Castor Oil have a strong odor?

How do I use Haitian Castor Oil if I have thin or fine hair?

Is Haitian Black Castor Oil effective on all hair types?

Is this really authentic Haitian Black Castor Oil from Haiti?

Can I mix the Haitian Black Castor Oil with other Oils?

Can’t find your favorite Kreyol Essence products at a local store?

What if I don’t want to buy your products online?

Do your products react to chlorine in swimming pools?

Why does my product look/smell/feel different?

Product Ingredient Label

Product Information

Where can I send sponsorship and/or product requests for upcoming events?

Do you offer wholesale or bulk discounts?

Are you a Kreyol Essence retailer and are not listed online?

Wholesale Information

Where do I send my product(s) if it needs to be returned and what are the requirements?

I paid for 2-day shipping and I still have not received it. What are the next steps?Updated 12 days ago