Kreyol Essence Helpdesk

<p id="isPasted" style="margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:&quot;Calibri&quot;,sans-serif;"><span style="font-size:16px;font-family:&quot;Times New Roman&quot;,serif;">You will receive an email with tracking link when your order ships. If you haven&apos;t received an email with tracking number within 2 days of purchase, please check your spam/promotions folder for an email from us or contact us at <a href="mailto:customercare@kreyolessence.com">customercare@kreyolessence.com</a>.</span></p>

You will receive an email with tracking link when your order ships. If you haven't received an email with tracking number within 2 days of purchase, please check your spam/promotions folder for an email from us or contact us at customercare@kreyoless

Where is my tracking number?

Shipping Information

Can I make a change to my order?

What carriers do you use to ship products?

Do you ship internationally?

When Will I Get My Tracking Number?

Is there any way to receive products earlier?

I made a mistake in shipping address, can I change it?

I've placed my order, when should I expect to receive it?

Do you ship to Military Addresses?

I paid for 2-day shipping and I still have not received it. What are the next steps?

Route Insurance, how does it work?

Shipping Policy

Can you use more than one Coupon Per Order?

What forms of payment do you accept?

Is my payment information safe?

Payment Information

What do I use for eczema, psoriasis or dermatitis?

I am suffering from male pattern baldness. What can I use to help with this?

Does Haitian Black Castor Oil have a strong odor?

Is Haitian Black Castor Oil effective on all hair types?

Can’t find your favorite Kreyol Essence products at a local store?

Do your products react to chlorine in swimming pools?

Why does my product look/smell/feel different?

Product Ingredient Label

Product Information

Where can I send sponsorship and/or product requests for upcoming events?

Do you offer wholesale or bulk discounts?

Wholesale Information

Where do I send my product(s) if it needs to be returned and what are the requirements?

Where is my tracking number?Updated 17 days ago